At IIQ Mechanical (“Company,” “we,” “our,” or “us”), we aim to provide a secure and transparent payment process. This Payment Policy outlines the terms and conditions related to all payments made through our website https://iiqmechanical.com/.
1. Accepted Payment Methods
We accept the following payment methods:
- Credit Cards (Visa, MasterCard, American Express, Discover)
- Debit Cards
- Bank Transfers (ACH / Wire Transfer)
- Approved financing options (if applicable)
All payments must be made in full unless otherwise agreed in writing.
2. Payment Terms
- Full payment is required at the time of purchase for standard orders
- For large or custom equipment orders, a deposit may be required
- Remaining balances must be paid before shipment or delivery
We reserve the right to cancel or delay orders if payment is not received.
3. Pricing & Currency
- All prices are listed in USD (United States Dollars) unless otherwise stated
- Prices are subject to change without prior notice
- Taxes, shipping, and additional fees may apply and will be clearly indicated
4. Order Confirmation
Orders will only be processed after:
- Successful payment authorization
- Confirmation from our system
You will receive an order confirmation via email once payment is completed.
5. Payment Security
We use secure payment gateways and industry-standard encryption to protect your payment information. We do not store full credit card details on our servers.
6. Failed or Declined Payments
If your payment is declined or fails:
- Your order will not be processed
- You may be asked to use an alternative payment method
Repeated failed attempts may result in order cancellation.
7. Refunds & Adjustments
Refunds are processed according to our Return & Refund Policy.
- Approved refunds will be issued to the original payment method
- Processing time is typically 5–7 business days after approval
8. Fraud Prevention
To protect against fraudulent transactions, we reserve the right to:
- Verify payment details
- Request additional identification
- Cancel suspicious orders
9. Late Payments (For Invoices)
For approved invoice-based transactions:
- Payments must be made within the agreed terms (e.g., Net 15 / Net 30)
- Late payments may result in:
- Additional fees
- Order delays or suspension of services
10. Contact Information
If you have any questions regarding payments, please contact:
Shop Name: IIQ Mechanical
Phone: +1 (708) 250-6311
E-mail: sales@iiqmechanical.com
Store Location:
Contact Form: CLICK HERE
Store Business Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Response Time: We respond within 24 hours.